Hearing Needs and
Responding Quickly!

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Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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Now Offering ACP:

Accelerated Care Plus

Therapy at our center

SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private/Semi Private Rooms

Admissions 7 Days per Week

Snoezelen Multi Sensory Room For Residents Relaxation & Calming Therapy

Landscaped Grounds

Therapy up to 7 Days per Week

Dining

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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humana Logo
medicare Logo
unitedhealthcare Logo
cigna Logo
bluecrossblueshield Logo
bluemedicare-nc Logo
medicaid Logo
44
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                            [rating] => 1.0
                            [reviewer] => lisa Williams
                            [review] => Of I could leave a minus 20 stars I would. Please do not put your family in this place for therapy or anything else. My MIL was treated horribly and then she left early by 2 days but they don't do therapy on Saturday and Sunday so staying was a waste but they refused to give her discharge orders, med list or therapy orders that technically came from new Hanover where her surgery was done. She broke her femur and then had to have her whole hip replaced. Nurses let ppl sit and holler for hours...not just my MIL. If u say anything they get very snotty with you and even cursed at my MIL. The food is disgusting and they barely give you anything on your plate. Her first room had no working AC in it.....4 days later they move her to a room with no heat in it(it's NC weather...75 one day 40 the next)
Please keep your family out of this place.  I don't see how this place has ever got good reviews.
                            [review_date] => 02-15-2025
                        )

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                            [rating] => 2
                            [reviewer] => Deborah Hutchings
                            [review] => I took my mother out of there today. An open sore and bruising on her butt. A red and swollen and sore on foot. A month of therapy and can't get up. They called to ask if they could help and would look into those issues. They offered to re-admit to private room and more ambulation
                            [review_date] => 01-29-2025
                        )

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                            [rating] => 5
                            [reviewer] => ronald ciesielski
                            [review] => We have been working at Cypress Pointe Rehabilitation Center now for about a week. The facility is very clean and the staff are extremely friendly.
                            [review_date] => 01-24-2025
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                            [rating] => 5
                            [reviewer] => Chris Rodriguez
                            [review] => 
                            [review_date] => 01-24-2025
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                            [rating] => 5
                            [reviewer] => Thomas Simmons
                            [review] => 
                            [review_date] => 01-24-2025
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                            [rating] => 1
                            [reviewer] => Kaite Volkov
                            [review] => This place is pathetic. As a nurse this is a terrible place to work. Management are terrible people, condescending, rude, dramatic. They don’t actually care about the staff or the patients they just care about making themselves look good. Hours will go by without a CNA on the hall. There’s no support for the nurses. They can’t keep nurses. They can’t keep CNAs. There’s other places in Wilmington to work or to put your family. Save time and look somewhere else because I wouldn’t trust these people to have my families best interest at heart.
                            [review_date] => 01-11-2025
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                            [rating] => 5
                            [reviewer] => Wanda Robinson
                            [review] => 
                            [review_date] => 01-08-2025
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                            [rating] => 1
                            [reviewer] => D “Truth” Jay
                            [review] => It is 2022 and this facility has not gotten better since 2017-2018.  I looked at their "new" page and there is an employee who shows on "Linkedin" at this facility who has given this facility TWO 5 star reviews; one in her real name and one in a user name of thedrummerkid26. I also saw a review from the Corporate Manager giving this facility a 5 star review, as well as a employee known for ignoring patients needs. This is a conflict of interest. Not a 5 star facility by any means. Since I filed a charge with the Police Dept. for theft of my mother's necklace, the person in charge has lied to the State saying I never filed a police report. That is untrue. I know she spoke to the Investigator. I went with a friend to pickup belongings of a loved one there who passed due to COVID as the facility was packed with COVID patients. Her clothing I purchased her was missing. Many items were missing and many items given were not the property of the person's we were picking up. Thefts occur during and after a patient is there.  In the belongings, I did get one of my mother's necklaces back, but the one that was removed from the patient's neck was gone. I also have proof that patient's medications are taken off of the medication cart and are not given to the patient, but the nurse takes them instead. This means the patient's chart is also being altered, showing the patient got their med, when in fact the poor patient did not.  I saw many patients fall in there and they would be picked up off the floor and placed back in the bed. Even after you heard their head hit the floor from another room. They would be put in bed, not seen by a doctor, not sent to the ER to be seen. There was a woman who had passed in a room and no one ever went to check on her and I noticed that she was all by herself and she looked abnormally still with her body stiff looking. I advised the nurse at the front desk who went in to check and she was deceased. The door was closed and she was still there hours before I left. There was also a man who overdosed on some kind of drugs (pills) and was vomiting and refusing to go to the ER because they would find out, so myself and a nurse stayed in his room and tried to talk him into going over to the ER. He just wanted to sleep. You could see the pill powder on him around his nostrils and mouth. There was also another overdose in which a patient was on the hallway floor outside of his room. Several CNA's and a couple nurses were there and he was not breathing. Nurses were screaming, running around and they did not know how to properly perform CPR as I watched the nurse who was attempting CPR after a CNA had been providing it and that nurse was screaming at the other nurse not to get the Narcan. EMS came and he was given Narcan sublingual and injected and taken out to the ER. CPR was being performed on the patient's side, not his chest area below the rib cage. His side and she was screaming while trying to do compressions. This was the scariest thing and most unorganized thing I have ever seen.  This was also a patient who could not feed himself and required assistance and as with other patients who could not feed themselves, would call me and ask for help to fix his food. I fed other patients who could not feed themselves because no one was there to feed them. I recently saw a review from a couple months ago and see the food trays are still brought in and people not assisted.  Just because you do not see a bad review does not mean they are an excellent place for your LOVED ONE to be. I have been debating over this for some time and with patients not getting their medications and having actual proof of this and they are taken outside the facility by the nurse(s), this needs to go to a higher level of reporting. PLEASE WATCH YOUR FAMILY MEMBERS!!!!!!
                            [review_date] => 01-07-2025
                        )

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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Madeline Gentry
                            [review] => I travel to nursing facilities all over southeastern NC taking care of their audiological services… Cypress Pointe is one of the facilities I am lucky enough to work with. I have been so impressed by ALL staff at this facility! I am greeted with the warmest welcome as soon as I arrive and I am immediately asked what I need for the day. The nurses I have met are always quick to assist and do so with a smile! The social worker is eager to get her residents the services they deserve.

The residents are extremely lucky to have these individuals caring for them. Way to go Cypress Pointe staff! Had to give you all a shout out.
                            [review_date] => 12-13-2024
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                            [rating] => 5
                            [reviewer] => Kay Griep
                            [review] => For my mother Carolyn, am so grateful for the fabulous care that my mom received at Cypress Pointe. All the therapists were invaluable in helping my mom recover and regain confidence to go home.  When she was discharged, we all shed tears as we felt like family.  Was so impressed with all the staff who really took such good care of my mother.  Now that my mom is home, she is still talking about the wonderful staff at Cypress Pointe and brings a smile to my face.
                            [review_date] => 11-17-2024
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                    [id] => 678577f7786d3000011f8d07
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                            [rating] => 5
                            [reviewer] => Frieda Shipp
                            [review] => Food was very good. Enjoyed staff helping me, staff works hard here to meet patients needs,staff was friendly lots of fun activities for patients to play staff was easy to talk to and listened to your needs
                            [review_date] => 10-04-2024
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                            [rating] => 5
                            [reviewer] => Gaberial Hawks
                            [review] => Very great place with very welcoming staff that goes above and beyond to make sure the residents are taken care of. I really enjoy how they are constantly striving to find different ways of getting the residents involved in different activities.
                            [review_date] => 09-05-2024
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                    [id] => 678577f7786d3000011f8d0b
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Josue Molina
                            [review] => 
                            [review_date] => 09-04-2024
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                            [rating] => 1
                            [reviewer] => Ariel Heicher, LPC
                            [review] => This was one of the most shocking and sad places I’ve ever been. My father was here for “rehabilitation” after a fall. When I visited him I found him in a dark dirty, urine smelling, tiny shared room, sitting in urine soaked clothes. No one ever came when you pressed the nurse call button and was in this bed for 23hrs a day. This should be illegal. It’s heartbreaking that this is how elderly are cared for. Nurses were dismissive and when I tried to find someone to help my dad and other residents, I was dismissed and told to press the call button. Again no one comes when you do that! When I told them we were transferring to another facility, only then did they seem to pay attention to him. We were told he’d be moved to a private room on the rehab hallway. Rehab hallway?? Which hallway was he on and why? And regardless treatment should be caring and attentive on every hallway. Things are better in the private room, but that’s no excuse. This place should not be allowed to run, please don’t put your loved ones here. Or anyone here.
                            [review_date] => 09-01-2024
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                            [rating] => 5
                            [reviewer] => M Sherman
                            [review] => I cannot express enough how grateful I am for the care and compassion that my 85-year-old mother receives at Cypress Pointe Rehabilitation Center. From the moment she arrived, it was clear that this facility was special. She constantly raves about the incredible staff who go above and beyond to ensure her comfort and well-being.

What touches me most is how the staff at Cypress Pointe truly make her feel like family. They don't just meet her needs; they anticipate them with such care and attention that it often surprises her. Whether it's bringing her favorite snack or offering a comforting word when she's feeling a bit down, they know exactly what she needs, sometimes before she even asks.

My mother loves sharing stories with me about her time there, and it's clear that she feels genuinely cared for. The staff’s dedication to making her feel at home has brought me so much peace of mind. Knowing that she’s in such capable, loving hands means the world to me.

Thank you, Cypress Pointe, for treating my mother with the dignity, respect, and affection she deserves. You have made a significant difference in her life and in mine. We are so fortunate to have found such a wonderful place for her care.
                            [review_date] => 08-29-2024
                        )

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                            [rating] => 5
                            [reviewer] => Peyton Clapton
                            [review] => Amazing staff and friendly environment. Was In last week and was greeted with a warm welcome
                            [review_date] => 08-27-2024
                        )

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            [16] => stdClass Object
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                    [id] => 678577f7786d3000011f8d13
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Matt Gaumer
                            [review] => My experience with Cypress Pointe has been exceptional. The staff is incredibly caring and attentive, making sure that every resident feels valued and comfortable. The facility is always clean and well-maintained, creating a welcoming atmosphere for both residents and visitors. The staff work diligently to ensure the grounds are well-kept and there’s inviting landscape at the front and in the courtyard. My great-grandmother has been living here for over a year, and I have noticed a significant improvement in her overall well-being, perhaps in large part due to the fine dining atmosphere, which she enjoys tremendously.  The range of activities offered keeps her engaged and active, which has really lifted her spirits. The medical care provided is top-notch, and I appreciate the open communication with the healthcare team regarding her needs and treatment plan. Dr Williams is one of a kind! Overall, I feel at ease knowing she is in such capable and compassionate hands. I highly recommend Cypress Point to anyone looking for a safe, supportive, and caring environment for their loved one. The unique touch and approach to care alongside staff relationships with residents is second to none. Here, my great-grandmother is home, in every sense of the meaning.
                            [review_date] => 08-27-2024
                        )

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            [17] => stdClass Object
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                    [id] => 678577f7786d3000011f8d14
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                            [rating] => 5
                            [reviewer] => Christopher Shepherd
                            [review] => Over the past several years, I've had the privilege of collaborating with the dedicated team at Cypress Pointe Rehabilitation in various roles. I've witnessed firsthand their unwavering work ethic, profound passion for patient care, and their genuine commitment to excellence.

The dietary staff at Cypress Pointe are exemplary, ensuring that nutritional needs are met with both skill and compassion. The therapy team stands unparalleled in their field, delivering innovative and effective rehabilitation programs. Meanwhile, the nursing staff consistently goes above and beyond, creating a nurturing environment where patients feel not just cared for, but truly at home in their temporary residence.

The administrative backbone of Cypress Pointe is equally remarkable. With hearts full of compassion, they steer the facility with a love for their work that is palpable. Their daily focus on 'doing what's right' permeates every level of operation, fostering an atmosphere of integrity and care.

Cypress Pointe Rehabilitation is more than a facility; it's a sanctuary where you can entrust your loved ones' rehabilitation with complete peace of mind
                            [review_date] => 08-27-2024
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            [18] => stdClass Object
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                            [rating] => 5
                            [reviewer] => Delain Tate
                            [review] => The staff is extremely helpful and professional.  Great people!
                            [review_date] => 08-27-2024
                        )

                )

            [19] => stdClass Object
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                    [id] => 678577f7786d3000011f8d16
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => becca durrett
                            [review] => We needed to bring my mother here and the service was amazing. They were so attentive to her and always answered when I called for updates. Truly an amazing staff!
                            [review_date] => 08-26-2024
                        )

                )

            [20] => stdClass Object
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                    [id] => 678577f7786d3000011f8d17
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                            [rating] => 5
                            [reviewer] => Lynn Cox
                            [review] => Feels like home.
                            [review_date] => 08-26-2024
                        )

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            [21] => stdClass Object
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                    [id] => 678577f7786d3000011f8d18
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => J_gharcia
                            [review] => Premier levels of care and a great environment.
                            [review_date] => 08-26-2024
                        )

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            [22] => stdClass Object
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                            [rating] => 5
                            [reviewer] => Laura Pickering
                            [review] => Wonderful, kind and hardworking staff. They make everyone feel so welcome and care so much. thank you!
                            [review_date] => 08-26-2024
                        )

                )

            [23] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Taylor Kirchner
                            [review] => 
                            [review_date] => 08-25-2024
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                )

            [24] => stdClass Object
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                            [rating] => 5
                            [reviewer] => Hayley
                            [review] => They took great care of my family member during their stay. Highly recommend!
                            [review_date] => 08-23-2024
                        )

                )

            [25] => stdClass Object
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                    [id] => 678577f8786d3000011f8d1f
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Simon D
                            [review] => Very helpful in coordinating transportation from the hospital to their facility. Staff was kind and attentive!
                            [review_date] => 08-23-2024
                        )

                )

            [26] => stdClass Object
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                    [id] => 678577f8786d3000011f8d20
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Samuel Garland
                            [review] => Incredibly dedicated and nice staff all the way from administration to the social worker to the nurses.
                            [review_date] => 08-21-2024
                        )

                )

            [27] => stdClass Object
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                    [id] => 678577f8786d3000011f8d21
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Shelby
                            [review] => 
                            [review_date] => 08-21-2024
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            [28] => stdClass Object
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                    [id] => 678577f8786d3000011f8d23
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                            [rating] => 5
                            [reviewer] => Caleb Peterson
                            [review] => I absolutely love my visits at the center. It’s like everyone knows me there.
                            [review_date] => 08-21-2024
                        )

                )

            [29] => stdClass Object
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                    [id] => 678577f8786d3000011f8d25
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Richard Martin
                            [review] => Efficient, dedicated pros.  They earn their way. One day at a time.  I'm 81and had a stroke.
                            [review_date] => 08-13-2024
                        )

                )

            [30] => stdClass Object
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                    [id] => 678577f8786d3000011f8d27
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Bradley Barefoot
                            [review] => My father says that this is a great facility!
                            [review_date] => 08-12-2024
                        )

                )

            [31] => stdClass Object
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                    [id] => 678577f8786d3000011f8d29
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Blair Barefoot
                            [review] => This is a great facility and is very well run.
                            [review_date] => 08-11-2024
                        )

                )

            [32] => stdClass Object
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                    [id] => 678577f8786d3000011f8d2b
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => phastt
                            [review] => These guys are severly understaffed. My father, in one week, was severly mistreated. No cleaning, no proper medication, no proper feeding. He almost lost the will to live while there and eventually passed weeks later.

If you value your family member, or human life. YOU WILL NOT COME HERE. You have been warned.
                            [review_date] => 08-09-2024
                        )

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            [33] => stdClass Object
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                    [id] => 678577f8786d3000011f8d2d
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Louise D Cooper
                            [review] => My 84 year-old mom has been there for a few months. Although this is a difficult time, I am grateful to have her at Cypress point. The building is not very appealing and it is quite old, but what’s REALLY important is the staff. I have found the staff at this facility is extremely Caring and Attentive.
The administrators as well as all of the caregivers.
It is also kept very clean.
Again, this is a difficult time, but I Feel that she is in good hands when I am not able to be there.
                            [review_date] => 07-23-2024
                        )

                )

            [34] => stdClass Object
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                    [id] => 678577f8786d3000011f8d2f
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Patricia Wooten
                            [review] => I have been a resident here for 3 yr and  if it were not for the medical team and the other staff here at Cypress Pointe Rehabilitation I would never  have made it  this far. I greatly appreciate  them for helping me to gaining my independence back like it should be now
                            [review_date] => 07-16-2024
                        )

                )

            [35] => stdClass Object
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                    [id] => 678577f8786d3000011f8d31
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Diane Mack
                            [review] => 
                            [review_date] => 07-01-2024
                        )

                )

            [36] => stdClass Object
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                    [id] => 678577f8786d3000011f8d33
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 2
                            [reviewer] => Jon Ran
                            [review] => 
                            [review_date] => 06-25-2024
                        )

                )

            [37] => stdClass Object
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                    [id] => 678577f8786d3000011f8d35
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Tyler Walker
                            [review] => Hoping this place gets looked into regarding their staffing shortages. The food served to residents is awful. The entire facility is in dire need of renovations. Plus, I’d say only 20% of the staff working here actually cares about patients and their job. The rest are just lazy and out taking smoke breaks non stop. Doing the bare minimum.
                            [review_date] => 03-11-2024
                        )

                )

            [38] => stdClass Object
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                    [id] => 678577f8786d3000011f8d37
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Tosca Sonnenschein
                            [review] => 
                            [review_date] => 03-11-2024
                        )

                )

            [39] => stdClass Object
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                    [id] => 678577f8786d3000011f8d39
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Gabriel Crimi
                            [review] => This place is doing a great job on my rehab . I am happy with how my case  has been handled. The PT department is great. I also really enjoy how friendly everyone is and how they treat me like family. They love me
                            [review_date] => 03-08-2024
                        )

                )

            [40] => stdClass Object
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                    [id] => 678577f8786d3000011f8d3b
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Natalie S
                            [review] => It is unfortunate a facility like this exists. What’s insane is that it’s over $8,000 a month for a SHARED bedroom. The rooms are filthy, residents have complained that they skip meals because the food is horrible. They are short staffed EVERYDAY. The call bell alarm is beeping non stop and the residents have to listen to it beep while trying to sleep ( try a call bell phone…not something everyone hears).  1 nurse per hall ( a hall can have over 20 patients). Most of the LPNs and RNs are nice people and they can’t help there is only one of them assigned per hall. That’s a management problem. About 50% of the CNAs care about their job and have to pick up the slack of others. Rhonda was amazing and I hope management knows her worth and compensates her so ( if not, I pray she finds a place that appreciates her). Oh and the PPE confuses me with the cheapo gloves that rip the second you put them on and the lack of disinfectant but what do I know. Oh yeah, if you’re Medicaid pending you are not required to pay for your stay until Medicaid is no longer pending ( because it back pays)… but the business office will try and convince you otherwise when they have no right to. Just laugh in their face and tell them you’re Medicaid pending and to take it up with them.

When in doubt…please call your ombudsman or consult a lawyer about your rights. Also FAMILY, NEVER ever sign the paperwork at admission without a thorough review/lawyer review. You may be signing that you are responsible for payment and you do NOT want to take on that responsibility ACCIDENTALLY. As family you do not legally need to sign admission paperwork. Just understand what you sign before doing so at ANY nursing home facility.
                            [review_date] => 03-05-2024
                        )

                )

            [41] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d3d
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Candy Carter
                            [review] => We had to find a place for my dad to go to rehab, I’ll be honest I was a little skeptical of the reviews on Cypress point. When he was transferred there and I went over, I was met with the most friendly, caring staff. It’s very clean dad seem to enjoy the food And the physical therapy staff was amazing. Sadly, my dad passed away there. He was 91 1/2 and it was his time to go there in his transitioning. The nurses and Dr. Williams were outstanding. They were caring and very compassionate. The two receptionist would answer all my questions, and if they didn’t have an answer, they would call me back with it. Dr. Williams had so much compassion for his patience. He sit there and held my dad‘s hand and let my dad ramble on and on about things, in the last week I knew we were losing him, so we were there several times a day, and each time the staff was there asking us if there was anything we needed and promised that they were keeping him very comfortable. I highly recommend this little hidden Jewel on 16th St. Passed away December 26, 2023. Thank you Cypress point for taking care of my dad.
                            [review_date] => 01-03-2024
                        )

                )

            [42] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d3f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => D Crawford
                            [review] => Working in a large medical center, I have seen the good, the bad, and the ugly. Falling off my roof a few months ago, going through a few surgeries on my right ankle and left elbow, I ended up at Cypress Pointe Rehab. The two opposing injuries made any rehab difficult. But I must say, everyone in the rehab area were amazing. The techs are  all well educated, well experienced, and very nice. I watched how they worked with the residents, treating them with respect, and much like family. The techs always found the balance between pushing the residents to overcome their disabilities, and not giving them more than they could do at the time. As for me, with my injuiries, they found unique ways to begin my rehab process. After a few weeks, with their guidance, I made amazing progress. The LORD truly blessed me with the whole team. I want to thank Wesley, a very nice lady, who was the mediator between myself and the insurance company. There were  a few nurses who were great. You know who you are. I want to thank Nate,, Doug,, Lindsey, Lizzie, Brian, John, John, and Amber. Also Garry, the unit manager. GOD bless you all.
                            [review_date] => 11-22-2023
                        )

                )

            [43] => stdClass Object
                (
                    [id] => 67857804786d3000011f8d90
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => jr67
                            [review] => Please know that there are better places than this one. The director of the facility is vile and ignorant. The facility is understaffed so there is a lack of care. 
Very few activities to keep the residents engaged and happy. They need to work on the overall “mood” of this facility.
                            [review_date] => 09-23-2023
                        )

                )

            [44] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d42
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Jamie Johnson
                            [review] => I was involved in a hit and run accident I was a pedestrian.. I am no ready near being able to walk yet since the accident I lost everything My place to stay and all My insurance they said was'nt paying no more now they're kicking me out in the streets. They haven't caught the driver that hit me yet but still I don't know how they could kick you out in the streets and you have nowhere to go and unable to walk in a wheelchair that is insane I agree with the other reviews they need to shut this place down it's all about the money here. They know that I applied for Medicaid and sooner or later they would get  money but still they're going on the right now and trying to kick me out with a wheelchair can't walk nowhere to go how do you survive because I was injured by another negligent driver and me a pedestrian on my way to work. I'm a responsible adult The things that happen to me was not my fault but still how can they kick you out with nowhere to go can't walk injured in a wheelchair that is insane someone please help I have no other options two weeks before this I lost my mother my grandmother and my grandfather My grandfather had Alzheimer's My mother had stage 4 bone cancer and my grandma passed away of a broken heart from  which I didn't know was a thing those were the only people that could help me right now in my situation this place knows that and everything else that I've been through they don't care They only C.A.R.E...about money that's crazy can someone please help me My email is jgj 3400@gmail
                            [review_date] => 07-29-2023
                        )

                )

            [45] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d44
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Jamie Johnson
                            [review] => This place sucks for the most part I was involved in a hit-and-run I was a pedestrian. My insurance ran out now they're trying to kick me out in the streets. Because of the accident I lost my place to stay everything I have nowhere to go due to a driver's negligence and I was a pedestrian and this place knows that I have nowhere to go they come to me told me my insurance ran out and now they're ready to kick me out in the streets it's all about the money I'm not even close to being able to be homeless I can't even walk please help....
                            [review_date] => 07-29-2023
                        )

                )

            [46] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d46
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Ivey Sherrod
                            [review] => 
                            [review_date] => 07-03-2023
                        )

                )

            [47] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d48
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Rick Buckley
                            [review] => From the night I arrived until the day I left, I found the care outstanding!  I can’t say enough about how welcomed and cared for I felt during my stay.  Wesley, Alison, and John (heads ofAdmin, Nursing, and Therapy) were both friendly and professional on their care.  I required physical, occupational, and speech therapy and I found all therapists challenging and supportive throughout my stay with a special call out to Doug, Nate, and Robin for their care.  The nurses were all great, too especially Jen, Beth, and Donna!  I heartily recommend the facility!
                            [review_date] => 06-18-2023
                        )

                )

            [48] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d4a
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Charles Wesson
                            [review] => The amount of care and support that was given to my father was amazing.  Friendly and knowledgeable staff went above and beyond.
                            [review_date] => 06-15-2023
                        )

                )

            [49] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d4c
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => maureen boner
                            [review] => Our 91 year old mother was at Cypress Point for 2 months.  We all had a wonderful experience! It is a no-frills facility, but great nursing staff and therapists. They were concerned about her safety and really focused on getting her ready to go back home. The therapists did a home visit before discharge and were meticulous! We were able to make our home safe and have her return home. Our mother really enjoyed the outside courtyard.  It is a small facility with a great community feel. We will return if further rehab is needed.
                            [review_date] => 06-15-2023
                        )

                )

            [50] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d4e
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Haley Moore
                            [review] => Great rehab facility! Wonderful staff! They did a great job helping my mother while she was staying there.
                            [review_date] => 04-29-2023
                        )

                )

            [51] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d4f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Karen Baldwin
                            [review] => Horrible place, do not put your loved one here. My mother has suffered cuts, bruises, neglect, abuse, her clothes have been stolen. Once they get control of her SSI, they issue a discharge notice and are kicking her out on the street. They refuse to bring her to scheduled medical appointments they say it's not necessary.
The place is filthy and smells like urine. The roaches are prolific and fall off the food cart when they roll it down the hall. The administration declines your calls and will leave early so they won't have to do their job. I have all of this documented if you need proof.
                            [review_date] => 02-19-2023
                        )

                )

            [52] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d51
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Tamara Jacobs
                            [review] => My dad was here for 7 months.  He received the bare minimum for care.  The biggest concern I had was that the only way we got any change in his well being is if I hounded the nursing staff to get it done or we did it ourselves.  They tell you they have all these services available but I never saw any of them in practice. We're also being harassed for payment over a bill we've never seen.  And they refuse to contact us regarding it.  I'm tired of chasing these people.  If they want payment they need to send a bill.
UPDATE:  Now they are harrasing my elderly mother for payment of a bill that has been paid twice.  DON'T BRING YOUR LOVED ONE HERE!!!!
                            [review_date] => 01-21-2023
                        )

                )

            [53] => stdClass Object
                (
                    [id] => 67857805786d3000011f8d94
                    [attributes] => stdClass Object
                        (
                            [review_url] => yelp
                            [rating] => 1
                            [reviewer] => Nicholas W.
                            [review] => Seen a lot of praise for this facility and nothing but good comments Believe me, and I stayed there for a month, there is plenty wrong with the facility Seams like all the bad comments are being held back Mainly it a place to warehouse people who need some help doing their everyday tasks
All I can say after staying there for a month - Find another place ! Do some research I wouldn't go back there  Yes there are some good things that they do , but the administration needs help and they need to get and take feed back from clients I got a short list for them to start on
                            [review_date] => 01-06-2023
                        )

                )

            [54] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d53
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Kenneth Heaton
                            [review] => Everyone was so pleasant and professional.
My stay and treatment helped me get back to my normal and healthy life. I'd like to thank everyone at Cypress Pointe!!
                            [review_date] => 12-16-2022
                        )

                )

            [55] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d55
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Louie Vega
                            [review] => The Therapy personnel are top notch, I suffered from a stroke September 17thand was able to leave the center on November 18th walking on my own with a cane.I went in like where I could even sit straight and hold my balance on the edge of a bed.The directors of admissions, therapy and nursing Wesley, John, and Allison are wondering and Amazing caring individuals.Many caring and helpful nurses and CNA's
                            [review_date] => 11-25-2022
                        )

                )

            [56] => stdClass Object
                (
                    [id] => 67857804786d3000011f8d91
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 1
                            [reviewer] => William
                            [review] => My wife was at Cypress Pointe Rehabilitation Center and it was one of the worst experiences we ever had. She had trouble with her legs not cooperating but they gave up on that, and that was the only thing they had to do for her. I was in there every single day, I never saw them do one thing to any patient. They had patients in there that didn't know where they were. There were 2 members of the staff that were very good. I had trouble with the other staff, and I had trouble with the director. When I told her I was taking my wife home, she told me I can't handle her but I took her anyway. All they ever did was put her in her wheelchair to go outside in their little courtyard. My wife wasn't supposed to be on a completely pureed diet but they did anyway, and it's the worst thing I have ever looked at. My wife never ate them. The only person who ever did something to her was the doctor who gave her oxygen. There was also another person who came in that saw her condition and prescribed antidepressants, which helped her a lot. I took her out of there as fast as I could.
                            [review_date] => 11-21-2022
                        )

                )

            [57] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d57
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Ella Goddard
                            [review] => DO NOT BRING ANYONE YOU LOVE HERE! THEY LEFT MY GRANDPA LAYING ON THE FLOOR AFYER HE FELL OUT OF HIS BED FOR 9 HOURS WITHOUT CHECKING ON HIM
                            [review_date] => 09-19-2022
                        )

                )

            [58] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d59
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => ISSAM BANI
                            [review] => I got surprised of those who gave more than one star . My godfather spent there close to 8 weeks and it was tue most horrible experience. I witnessed few time some of the staff were rude to my godfather and I have to stand for him . Second,  I have pictures of cockroaches in the hallway and I’m ready to share it if you want to. I remember , I want allowed to visit in the beginning because of COVID-19 , however , it seems they are all not on the same page. When I came to visit second time , they told me it’s allowed to visit and I have to write my name , second time they told me I don’t have to write my name as visitor. Do yourself a favour and hire people who have humanity and do care for people in need . Keep in mind what goes around come around
                            [review_date] => 07-28-2022
                        )

                )

            [59] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d5b
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => thedrummerkid26
                            [review] => Management rocks!
                            [review_date] => 07-11-2022
                        )

                )

            [60] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d5d
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Megan Bishop
                            [review] => 
                            [review_date] => 07-05-2022
                        )

                )

            [61] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d5f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Jonathan Wehnert
                            [review] => The first couple days were a bit rough. My mother had a hard time adjusting to a nursing care facility. The staff had a hard time meeting her personal care needs or goals. Just to point out some opportunities, every individual patient should have a personal shift checklist for the staff to meet their personal requirements. Also my mother did not like the food but I noticed the food tray would be dropped off but they wouldn't wake her or help situate her to eat.
However most importantly management has shown willingness to accommodate as they coordinated with the staff to provide better individual care. The rehab staff has done a good job trying to help get my mother back on her feet.  Thank you to all who participated in my mother's treatment and care.
                            [review_date] => 06-30-2022
                        )

                )

            [62] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d61
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Jenny Hurt
                            [review] => Cypress Pointe is one of the best facilities in the area! Not only did the staff exceed all my expectations when caring for a family member, but the facility itself is very nice and cleanliness is 10/10. I couldn’t have asked for better care, attentiveness, and compassion from all of the staff I had the pleasure of meeting. Highly recommend to anyone who is in need of rehabilitation!!
                            [review_date] => 05-02-2022
                        )

                )

            [63] => stdClass Object
                (
                    [id] => 678577f8786d3000011f8d63
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => trevor lanzi
                            [review] => 
                            [review_date] => 05-02-2022
                        )

                )

            [64] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d65
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Samantha Joyce
                            [review] => A dear family member of mine stayed at this facility and had an exceptional experience, great staff who care about their residents!
                            [review_date] => 05-02-2022
                        )

                )

            [65] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d67
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Niyashanti Isidore
                            [review] => 
                            [review_date] => 04-29-2022
                        )

                )

            [66] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d69
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => Joseph Self
                            [review] => 
                            [review_date] => 03-18-2022
                        )

                )

            [67] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d6b
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Beth Powers
                            [review] => My sister's care in this facility was absolutely unacceptable! The staff is hateful and not attentive to their patient's needs.
                            [review_date] => 03-08-2022
                        )

                )

            [68] => stdClass Object
                (
                    [id] => 67857804786d3000011f8d92
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 3
                            [reviewer] => Catherine
                            [review] => My dad was in Cypress Pointe Rehabilitation Center. We weren't too impressed with a lot of things but the physical therapy that my dad got while he was there was excellent. But apparently, dad fell a lot while he was there, he fell out of bed, and they didn't do a whole lot to prevent him from falling out of the bed. He always complained several times a day that they manhandled him. He wasn't very happy with them. His other facility looked so much nicer. This one is a little bit older, maybe that's why the aesthetics weren't so appealing. The rehab staff did an excellent job but he was upset with the other staff. The food was pretty good. Medicare picked up the tab because it's considered short-term care.
                            [review_date] => 02-08-2022
                        )

                )

            [69] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d6d
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => CJ Sledge
                            [review] => Staff do not answer the phones, patient(my mom's husband) sat in his own feces for 2 hours after ringing for nurse to assist him. Absolutely rude staff, no bedside manner, no compassion for patients. The state needs to shut down this place as it smells of urine. It needs a thorough cleaning and inspection before reopening. Would not recommend a pet to receive services from this establishment.
                            [review_date] => 01-16-2022
                        )

                )

            [70] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d6f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Brad Reynolds
                            [review] => Great nursing staff! Hardworking and dedicated people to ensuring loved ones are cared for properly!
                            [review_date] => 11-29-2021
                        )

                )

            [71] => stdClass Object
                (
                    [id] => 67a5404b6cb6830001fb4fe4
                    [attributes] => stdClass Object
                        (
                            [review_url] => facebook
                            [rating] => Does Not Recommend
                            [reviewer] => Rebecca Hallman
                            [review] => WARNING!! STAY AWAY!! DO NOT SEND YOUR LOVE ONES HERE!!
                            [review_date] => 11-28-2021
                        )

                )

            [72] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d71
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Carol B
                            [review] => If I could give a zero, I would...Actually it would be more like a -10! HORRIBLE facility!!!  My sister has cancer and was sent here for rehab due to weakness and 'extreme' pain. The facility NEVER gave her pain meds so they missed 2 full doses. They would not answer the call bell which they said "may or may not work", and they would not come to her cries for help. She finally had to call 911 HERSELF that night/early morning to have them come get her because the pain was so excruciating and the staff would not come to her aid. It took the hospital several hours to get her pain back under control.  If you love your family member, please DO NOT send them to this facility. NOBODY should have to go through that kind of pain or experience. It is inhumane to make anyone suffer like that!!!
                            [review_date] => 11-17-2021
                        )

                )

            [73] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d72
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Mandy Treolo
                            [review] => Excellent experience here! I can not explain how caring the staff are that works there. Therapy Was great and the team there was great. All of the nasty trash written here is rubbish and should be removed from here. These people don’t get the credit they deserve at all!
                            [review_date] => 08-23-2021
                        )

                )

            [74] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d74
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => james dixon
                            [review] => It is the most unprofessional place I ever dealt with lies can't never speak to anyone who knows anything will never send another love there again
                            [review_date] => 08-20-2021
                        )

                )

            [75] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d76
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Lonnie Moosman
                            [review] => I want to thank everyone at Cypress Pointe who had a hand in helping with my mom's physical therapy, from the kitchen staff, house cleaning and CNAs to Wesley, Pressly, Erica, Doug, Randall and Travis. It is difficult taking care of a loved one, especially bedridden, so to watch her go from the bed to a walker in 2 weeks time is very impressive and indicative of the hard work the staff put forth, as well as my mom. Sincerely,  thank you! Lonnie Moosman
                            [review_date] => 06-23-2021
                        )

                )

            [76] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d77
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Shelia Wilson
                            [review] => Horrible place.  My sisters purse was stolen.  Just left there and found a dead roach by her nightstand.  She states that she sees them all the time.
                            [review_date] => 05-23-2021
                        )

                )

            [77] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d78
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Linda Oldham
                            [review] => John Pho, PT is an asset to this disappointing rehab center. In fact therapy was outstanding. But administrators Angela and Angie are uncaring and unprofessional as Administrators and as a result the facility cannot keep employees. And they do nothing to help morale or pitch in to help.I could fill this review with horror stories from unanswered call button alerts, stolen money, at times having to lie in soiled linens and clothes, cold food, no snacks, no water pitcher,etc. It’s impossible to describe my entire 5 week stay there only to say I do not know how they remain open, including law wise, and Lord help me if I ever have to stay there again. Some of the staff (nurses, CNA’s, Dr Williams, housekeeping) were for the most part caring, compassionate, considerate, etc but the good are overworked and overwhelmed. I would never recommend coming here. Never!!
                            [review_date] => 05-19-2021
                        )

                )

            [78] => stdClass Object
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                    [id] => 678577f9786d3000011f8d79
                    [attributes] => stdClass Object
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                            [review_url] => google
                            [rating] => 1
                            [reviewer] => StoneJackBaller
                            [review] => Awful place. Crazy nurses...not all...but a couple, you've been warned. There is a reason they only have a 2.4 rating....trust in that.
                            [review_date] => 04-29-2021
                        )

                )

            [79] => stdClass Object
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                    [id] => 678577f9786d3000011f8d7a
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Slat Biggavelli
                            [review] => There are a couple nurses here that are absolute DRAMA to the fullest and look for it at every cost.
                            [review_date] => 04-29-2021
                        )

                )

            [80] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d7b
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => mary vette
                            [review] => 
                            [review_date] => 04-29-2021
                        )

                )

            [81] => stdClass Object
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                    [id] => 678577f9786d3000011f8d7c
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Yvonne W
                            [review] => Absolutely would not recommend this place for an elderly loved one!
The treatment that not only my father experienced but, the way I got treated from the staff was horrible.
Caregivers should have some level of empathy for their patients.
Not to mention the missing items from his belongings after he passed.
Please don't make the mistake we made, your loved one should be treated with dignity and respect.
                            [review_date] => 02-10-2021
                        )

                )

            [82] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d7d
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Ray Woodward
                            [review] => My mom stayed at Cyprus Pointe for a couple of weeks.  She was practically ignored.  She was left alone for 24 hours at one point and had to go to the bathroom in her bed and then sit in it.  Money was missing from her purse.  I wouldn't recommend this place to my mother-in-law.
                            [review_date] => 11-15-2020
                        )

                )

            [83] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d7e
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Katie Belcher
                            [review] => I have NEVER in my life met a group of people that are more than willing to jump in and help whomever needs it. Managers, housekeepers, nursing staff, you name it! No one is above helping anyone and everyone is determined to make sure the residents are as happy and comfortable as can be. Great establishment!!
                            [review_date] => 11-06-2020
                        )

                )

            [84] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d7f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Michel Richez
                            [review] => My wife went here after a partial hip replacement and has been there 10 days.   Response times of between 45 minutes to an hour on multiple occasions to change a bedpan.   Physical Therapy staff was overly aggressive during the rehabilitation phase, resulting in a broken femur.   Do not send your loved ones to this place.   I am doing everything I can to get her transferred to another facility as soon as possible.
                            [review_date] => 10-03-2020
                        )

                )

            [85] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d80
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 2
                            [reviewer] => P J
                            [review] => My husband stayed there for a short rehab bugs in his room they did not follow up with insurance for longer stay. Would not recommend for your loved one needs alot if work
                            [review_date] => 02-23-2020
                        )

                )

            [86] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d81
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Tamela Walser Christian
                            [review] => My hats off to all the nurses and staff I've  met there so far as an agency nurse. They absolutely effi g  ROCK! Its hard to find an all around good group of staff in this particular business, but by George, I think they've  got it!
                            [review_date] => 01-13-2020
                        )

                )

            [87] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d82
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Anthony Guevara
                            [review] => Very rude, called to send an emergency message to one of their employees, but was hung up on.
                            [review_date] => 10-31-2019
                        )

                )

            [88] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d83
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Bret Sutton
                            [review] => My father was in this place. Seemed good going in until i started hearing from family and church members who were visiting that they were sropping gis food off and leaving, knowing he currently struggles to feed himself. When confronted Trish, they're friday evening nurse advised they were understaffed because it was friday which was clearly visible with patients wandering the halls wholly unsupervised. She heard my concern and immediately overspoke and became argumentative, i had not been aware she was the nurse seemingly reaponsible for the lapse in care. She refused to put another person on the line despite my emphatic requests, even being advised that there is a conflict of interest in her taking a grievance on her. She instead placed me on hold and did not return. When i called back she immediately did so again. On a third attempt she advised she would gear me out, and placed me on hold again. Dyring the intermittent oppurtunities for me to be able to speak without being interrupted by this person she advised there was no one else i could speak witg, it was not possible. Instead she began to fill out a grievance form against me. About 20 minutes later Allison karwoski, the director of nursing, called me back. Apparently having been asked to do so by Trish. She listened politely but then advised she felt her nurse was correct and i was being belligerent. I advised i was infuriated at her nurses handling of the entire circumstance.she never once responded to my direct concerns, never once addressed any of the issues i had presented. Instead, like her nurse, she too began to overtalk while i was speaking. I asked her multiple times if there was someone above her i could speak with, she said no. When she finally did advise that the facility was owned by southern healthcare, it came only after i advised her she was being recorded and advised her it is the fifth and final time i would ask. When i finally gave up with their profoundly adolescent behaviour and advised her i would speak to her personally and asked when she would be available she said have a good day and hung up. I cannot stress this enough, with love and understanding to any who have family in need of these facilities, their care would be better handled in a kennel than at tgis abominable clown run facility.
                            [review_date] => 10-25-2019
                        )

                )

            [89] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d84
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Raymond Grady III
                            [review] => Only meant one star !!!
                            [review_date] => 09-02-2019
                        )

                )

            [90] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d85
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Angie Qureshi
                            [review] => I would never send a relative to this facility!  A patient was left at the physician's office I worked at and never picked up.  They waited for hours.  The phones have been down at the facility so  I literally had to drive to the rehab center myself and remind them that the patient was still here.  They do not seem to have a record of who is dropped off where or the this would never have happened.  Unacceptable!!!!
                            [review_date] => 06-09-2019
                        )

                )

            [91] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d86
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => jacob jackson
                            [review] => A great place for rehabilitation and nursing. Friendly staff!
                            [review_date] => 03-30-2019
                        )

                )

            [92] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d87
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Lindsay Williams
                            [review] => A wonderful and encouraging environment.
                            [review_date] => 03-30-2019
                        )

                )

            [93] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d88
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Janet Carney
                            [review] => This place is horrible! I have to say besides the most water bugs cockroaches I have ever seen, the Administrator of the building was the most vile woman I have ever come in contact with.  Not only was she dismissive to me and my family but to her staff, this was all very apparent and witnessed.  The staff I found to be wonderful especially Lindsay the social worker. They need to replace a certain someone there.
                            [review_date] => 03-01-2019
                        )

                )

            [94] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d89
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 5
                            [reviewer] => Inez Parker
                            [review] => 
                            [review_date] => 12-12-2018
                        )

                )

            [95] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d8a
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => Khadijah Payne
                            [review] => 
                            [review_date] => 07-30-2018
                        )

                )

            [96] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d8b
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => susan hunter
                            [review] => This place is horrible! It reeks of nastiness! The Nurses and CNAs don't pay attention to the patients. The patients only  get a bath once a week. The patients are not monitored like they should be. My sister is diabetic and being feed food she should not be eating! My sister in law feel out of bed because her bed rails we're not put up and busted her head open and had to have stiches. New Hanover Regional Medical Hospital stitched up her head and sent her back to the Nursing Home without keeping her for a few days to make sure she didn't have a concussion. Both New Hanover Regional and Cypress Pointe are sorry medical facilities. If you are not able to speak up for yourself you get treated like dirt. Cypress Pointe should be closed down. People sent to this facility are the ones with Medicaid and Medicare. People with this insurances are always sent to the sorriest doctors and facilities which is not right! These people deserve to be treated well just like others with other kinds of insurance. People should monitor closely their love ones in any facility to make sure they are getting what they need and the proper care because some of these  places are in it for the money and nothing else.
                            [review_date] => 05-14-2018
                        )

                )

            [97] => stdClass Object
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                    [id] => 678577f9786d3000011f8d8c
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Cathy Bachand
                            [review] => The only positive thing I can relate about our experience here are the nurses and aides. Friendly, helpful and compassionate.They seem to do the best they can under present circumstances but are overloaded and I’m sure underpaid. The administrator and social worker are far too concerned about diagnosing my daughter’s mental state relying on the pseudo science of psychiatry. I have always hoped she’d get the help she needed but It’s very doubtful it will be here. They don’t  respect the wishes of family members and cannot follow simple requests to leave her laundry alone. Many of her things have gone missing.I see that they have a below average rating as far as nursing homes go. I’d not give them that much if it weren’t for their care staff, not admin. My daughter was dumped here without our permission. I’m sure the NHRMC never tried to get her closer home as we had requested. All her family are 3 hours and farther away which is why we are not able to oversee the things they are putting her through. Brain damaged people cannot make their own day to day decisions in my book yet they think she can. She’s taking them for a ride. Wisdom is justified of her children.
                            [review_date] => 11-29-2017
                        )

                )

            [98] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d8d
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 4
                            [reviewer] => charles bailes
                            [review] => Clean and organised . Friiendly staff
                            [review_date] => 05-21-2017
                        )

                )

            [99] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d8e
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 1
                            [reviewer] => Amanda Aaron
                            [review] => 
                            [review_date] => 10-28-2016
                        )

                )

            [100] => stdClass Object
                (
                    [id] => 678577f9786d3000011f8d8f
                    [attributes] => stdClass Object
                        (
                            [review_url] => google
                            [rating] => 3
                            [reviewer] => Mandi Mitchell
                            [review] => 
                            [review_date] => 08-17-2016
                        )

                )

            [101] => stdClass Object
                (
                    [id] => 67857804786d3000011f8d93
                    [attributes] => stdClass Object
                        (
                            [review_url] => caring
                            [rating] => 5
                            [reviewer] => Sandcastlesara
                            [review] => The clinical and rehabilitative care provided in this center is unmatched.
                            [review_date] => 05-14-2013
                        )

                )

        )

)

REVIEWS

We have been working at Cypress Pointe Rehabilitation Center now for about a week. The facility is very clean and the staff are extremely friendly.
ronald ciesielski
I travel to nursing facilities all over southeastern NC taking care of their audiological services… Cypress Pointe is one of the facilities I am lucky enough to work with. I have been so impressed by ALL staff at this facility! I am greeted with the warmest welcome as soon as I arrive and I am immediately asked what I need for the day. The nurses I have met are always quick to assist and do so with a smile! The social worker is eager to get her residents the services they deserve. The residents are extremely lucky to have these individuals caring for them. Way to go Cypress Pointe staff! Had to give you all a shout out.
Madeline Gentry

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