All Reviews

I was recently discharged from Cypress Point Rehabilitation Center after 5 weeks. I have been in and out of hospitals and rehabilitation centers the last 5 of 8 months . This facility is by far the best I have been in . I can’t say enough about the facility, the staff and the therapy department. For me , having a separate rehabilitation unit from the nursing home area was a godsend. At the other facilities, I was mixed in with the general nursing home population which was depressing and was not very motivating . At Cypress , all day long staff would pop in to check on me , not just when I was looking for help. The Executive Director and the Head of Nursing were out and about in the hallway checking on everything. I couldn’t even tell you who was in charge of the previous facilities I was in . I have nothing but praise for everyone at Cypress . After 8 long months I am walking again. A big shout out to Marrah , Nancy , Beth and Tracey as well as many others who provided such great care . And to my Physical Therapist Jon for getting my legs strong enough to walk again as well as the entire PT/OT staff for all their help and support. I will forever be grateful. JoAnn Tamney

From the time you walk in the door to the cheerful and smiling greeting you get from the receptionist everyone here truly cares about your loved one. Brianna & Renee have been so wonderful, caring and helpful! Can’t say enough good things about this facility and their caring staff.

Hi, my husband was a patient and he was made to feel comfortable and supported. The staff was so incredibly friendly to him. They referred to him by name, Mr. Michael and even as Professor or Dr.Michael bc he was a tenured full art, painting professor, and a painter. The mostly female staff did not hesitate to clean him, wash him, change him, bring to him whatever he needed. They were never impatient or rude. If there were any problems, the staff corrected it. The Rehabilitation staff is Excellent! I would absolutely recommend this center for your loved one to recover and Rehabilitate. It isn't fancy or contemporary but it's a comfortable place, a supportive and kind staff and the most important thing is that my husband liked it there. 😊

My momma was put there for Rehab due to a total hip replacement …I was notified before going that the facility was being renovated but almost at the end…The first 4 days being there she was put on the Nursing side …There was 3 awesome ladies that did their job and acted like they liked it ..But there was some that didnt ..But on the 4th day she was moved to the rehab side and all thise ladies were the best ..My experience with them was great …They were cooperative and helpful always …As any place theres always some that work in a place that dont do their job but theres the ones that pick up the slack and make it better for the ones depending on them …The rehab fellas Nate and Jon did an over and beyond job …They picked up some slack for the ladies that didnt do there job ..And they are recognized for their help ..Over-all a great place for Rehabilitation ….The Social worker stayed in contact and so did the young administrator Wesley ..😁

We have been working at Cypress Pointe Rehabilitation Center now for about a week. The facility is very clean and the staff are extremely friendly.

I travel to nursing facilities all over southeastern NC taking care of their audiological services… Cypress Pointe is one of the facilities I am lucky enough to work with. I have been so impressed by ALL staff at this facility! I am greeted with the warmest welcome as soon as I arrive and I am immediately asked what I need for the day. The nurses I have met are always quick to assist and do so with a smile! The social worker is eager to get her residents the services they deserve. The residents are extremely lucky to have these individuals caring for them. Way to go Cypress Pointe staff! Had to give you all a shout out.

For my mother Carolyn, am so grateful for the fabulous care that my mom received at Cypress Pointe. All the therapists were invaluable in helping my mom recover and regain confidence to go home. When she was discharged, we all shed tears as we felt like family. Was so impressed with all the staff who really took such good care of my mother. Now that my mom is home, she is still talking about the wonderful staff at Cypress Pointe and brings a smile to my face.

Food was very good. Enjoyed staff helping me, staff works hard here to meet patients needs,staff was friendly lots of fun activities for patients to play staff was easy to talk to and listened to your needs

Very great place with very welcoming staff that goes above and beyond to make sure the residents are taken care of. I really enjoy how they are constantly striving to find different ways of getting the residents involved in different activities.

I cannot express enough how grateful I am for the care and compassion that my 85-year-old mother receives at Cypress Pointe Rehabilitation Center. From the moment she arrived, it was clear that this facility was special. She constantly raves about the incredible staff who go above and beyond to ensure her comfort and well-being. What touches me most is how the staff at Cypress Pointe truly make her feel like family. They don't just meet her needs; they anticipate them with such care and attention that it often surprises her. Whether it's bringing her favorite snack or offering a comforting word when she's feeling a bit down, they know exactly what she needs, sometimes before she even asks. My mother loves sharing stories with me about her time there, and it's clear that she feels genuinely cared for. The staff’s dedication to making her feel at home has brought me so much peace of mind. Knowing that she’s in such capable, loving hands means the world to me. Thank you, Cypress Pointe, for treating my mother with the dignity, respect, and affection she deserves. You have made a significant difference in her life and in mine. We are so fortunate to have found such a wonderful place for her care.

Amazing staff and friendly environment. Was In last week and was greeted with a warm welcome

My experience with Cypress Pointe has been exceptional. The staff is incredibly caring and attentive, making sure that every resident feels valued and comfortable. The facility is always clean and well-maintained, creating a welcoming atmosphere for both residents and visitors. The staff work diligently to ensure the grounds are well-kept and there’s inviting landscape at the front and in the courtyard. My great-grandmother has been living here for over a year, and I have noticed a significant improvement in her overall well-being, perhaps in large part due to the fine dining atmosphere, which she enjoys tremendously. The range of activities offered keeps her engaged and active, which has really lifted her spirits. The medical care provided is top-notch, and I appreciate the open communication with the healthcare team regarding her needs and treatment plan. Dr Williams is one of a kind! Overall, I feel at ease knowing she is in such capable and compassionate hands. I highly recommend Cypress Point to anyone looking for a safe, supportive, and caring environment for their loved one. The unique touch and approach to care alongside staff relationships with residents is second to none. Here, my great-grandmother is home, in every sense of the meaning.

Over the past several years, I've had the privilege of collaborating with the dedicated team at Cypress Pointe Rehabilitation in various roles. I've witnessed firsthand their unwavering work ethic, profound passion for patient care, and their genuine commitment to excellence. The dietary staff at Cypress Pointe are exemplary, ensuring that nutritional needs are met with both skill and compassion. The therapy team stands unparalleled in their field, delivering innovative and effective rehabilitation programs. Meanwhile, the nursing staff consistently goes above and beyond, creating a nurturing environment where patients feel not just cared for, but truly at home in their temporary residence. The administrative backbone of Cypress Pointe is equally remarkable. With hearts full of compassion, they steer the facility with a love for their work that is palpable. Their daily focus on 'doing what's right' permeates every level of operation, fostering an atmosphere of integrity and care. Cypress Pointe Rehabilitation is more than a facility; it's a sanctuary where you can entrust your loved ones' rehabilitation with complete peace of mind

The staff is extremely helpful and professional. Great people!

We needed to bring my mother here and the service was amazing. They were so attentive to her and always answered when I called for updates. Truly an amazing staff!

Feels like home.

Premier levels of care and a great environment.

Wonderful, kind and hardworking staff. They make everyone feel so welcome and care so much. thank you!

They took great care of my family member during their stay. Highly recommend!

Very helpful in coordinating transportation from the hospital to their facility. Staff was kind and attentive!

Incredibly dedicated and nice staff all the way from administration to the social worker to the nurses.

I absolutely love my visits at the center. It’s like everyone knows me there.

Efficient, dedicated pros. They earn their way. One day at a time. I'm 81and had a stroke.

My father says that this is a great facility!

This is a great facility and is very well run.

My 84 year-old mom has been there for a few months. Although this is a difficult time, I am grateful to have her at Cypress point. The building is not very appealing and it is quite old, but what’s REALLY important is the staff. I have found the staff at this facility is extremely Caring and Attentive. The administrators as well as all of the caregivers. It is also kept very clean. Again, this is a difficult time, but I Feel that she is in good hands when I am not able to be there.

I have been a resident here for 3 yr and if it were not for the medical team and the other staff here at Cypress Pointe Rehabilitation I would never have made it this far. I greatly appreciate them for helping me to gaining my independence back like it should be now

This place is doing a great job on my rehab . I am happy with how my case has been handled. The PT department is great. I also really enjoy how friendly everyone is and how they treat me like family. They love me

We had to find a place for my dad to go to rehab, I’ll be honest I was a little skeptical of the reviews on Cypress point. When he was transferred there and I went over, I was met with the most friendly, caring staff. It’s very clean dad seem to enjoy the food And the physical therapy staff was amazing. Sadly, my dad passed away there. He was 91 1/2 and it was his time to go there in his transitioning. The nurses and Dr. Williams were outstanding. They were caring and very compassionate. The two receptionist would answer all my questions, and if they didn’t have an answer, they would call me back with it. Dr. Williams had so much compassion for his patience. He sit there and held my dad‘s hand and let my dad ramble on and on about things, in the last week I knew we were losing him, so we were there several times a day, and each time the staff was there asking us if there was anything we needed and promised that they were keeping him very comfortable. I highly recommend this little hidden Jewel on 16th St. Passed away December 26, 2023. Thank you Cypress point for taking care of my dad.

Working in a large medical center, I have seen the good, the bad, and the ugly. Falling off my roof a few months ago, going through a few surgeries on my right ankle and left elbow, I ended up at Cypress Pointe Rehab. The two opposing injuries made any rehab difficult. But I must say, everyone in the rehab area were amazing. The techs are all well educated, well experienced, and very nice. I watched how they worked with the residents, treating them with respect, and much like family. The techs always found the balance between pushing the residents to overcome their disabilities, and not giving them more than they could do at the time. As for me, with my injuiries, they found unique ways to begin my rehab process. After a few weeks, with their guidance, I made amazing progress. The LORD truly blessed me with the whole team. I want to thank Wesley, a very nice lady, who was the mediator between myself and the insurance company. There were a few nurses who were great. You know who you are. I want to thank Nate,, Doug,, Lindsey, Lizzie, Brian, John, John, and Amber. Also Garry, the unit manager. GOD bless you all.

From the night I arrived until the day I left, I found the care outstanding! I can’t say enough about how welcomed and cared for I felt during my stay. Wesley, Alison, and John (heads ofAdmin, Nursing, and Therapy) were both friendly and professional on their care. I required physical, occupational, and speech therapy and I found all therapists challenging and supportive throughout my stay with a special call out to Doug, Nate, and Robin for their care. The nurses were all great, too especially Jen, Beth, and Donna! I heartily recommend the facility!

The amount of care and support that was given to my father was amazing. Friendly and knowledgeable staff went above and beyond.

Our 91 year old mother was at Cypress Point for 2 months. We all had a wonderful experience! It is a no-frills facility, but great nursing staff and therapists. They were concerned about her safety and really focused on getting her ready to go back home. The therapists did a home visit before discharge and were meticulous! We were able to make our home safe and have her return home. Our mother really enjoyed the outside courtyard. It is a small facility with a great community feel. We will return if further rehab is needed.

Great rehab facility! Wonderful staff! They did a great job helping my mother while she was staying there.

Everyone was so pleasant and professional. My stay and treatment helped me get back to my normal and healthy life. I'd like to thank everyone at Cypress Pointe!!

The Therapy personnel are top notch, I suffered from a stroke September 17thand was able to leave the center on November 18th walking on my own with a cane.I went in like where I could even sit straight and hold my balance on the edge of a bed.The directors of admissions, therapy and nursing Wesley, John, and Allison are wondering and Amazing caring individuals.Many caring and helpful nurses and CNA's

Management rocks!

Cypress Pointe is one of the best facilities in the area! Not only did the staff exceed all my expectations when caring for a family member, but the facility itself is very nice and cleanliness is 10/10. I couldn’t have asked for better care, attentiveness, and compassion from all of the staff I had the pleasure of meeting. Highly recommend to anyone who is in need of rehabilitation!!

A dear family member of mine stayed at this facility and had an exceptional experience, great staff who care about their residents!

Great nursing staff! Hardworking and dedicated people to ensuring loved ones are cared for properly!

Excellent experience here! I can not explain how caring the staff are that works there. Therapy Was great and the team there was great. All of the nasty trash written here is rubbish and should be removed from here. These people don’t get the credit they deserve at all!

I want to thank everyone at Cypress Pointe who had a hand in helping with my mom's physical therapy, from the kitchen staff, house cleaning and CNAs to Wesley, Pressly, Erica, Doug, Randall and Travis. It is difficult taking care of a loved one, especially bedridden, so to watch her go from the bed to a walker in 2 weeks time is very impressive and indicative of the hard work the staff put forth, as well as my mom. Sincerely, thank you! Lonnie Moosman

I have NEVER in my life met a group of people that are more than willing to jump in and help whomever needs it. Managers, housekeepers, nursing staff, you name it! No one is above helping anyone and everyone is determined to make sure the residents are as happy and comfortable as can be. Great establishment!!

My hats off to all the nurses and staff I've met there so far as an agency nurse. They absolutely effi g ROCK! Its hard to find an all around good group of staff in this particular business, but by George, I think they've got it!

A great place for rehabilitation and nursing. Friendly staff!

A wonderful and encouraging environment.

Clean and organised . Friiendly staff

The clinical and rehabilitative care provided in this center is unmatched.